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Trainer Tip: It is true that we cannot fully understand other people until we understand ourselves. Gain understanding and healing through self-empathy within the Compassionate Communication process.

Trainer Tip: Anger can be an opportunity to hear the "Please" behind the words and create a path to resolve conflicts compassionately.

Understand what drives children’s behavior and why their actions may feel annoying to parents.

Discover how self-empathy fosters healthy, supportive relationships with children and others.

Ask the Trainer: My question is about wanting to empathize more with my husband. Sometimes we connect very deeply, other times he slips back into "jackal talk..."

Ingrid guides parents to navigate everyday parenting challenges using the NVC model, such as the behavior of a frustrated child, a messy room, transition times and a child who collapses when things don't work out as she had hoped.

Trainer Tip: See imperfect NVC moments as learning opportunities, not failures.

Ask the Trainer: Finding ease and authenticity when writing to someone with cancer.

CNVC Certified Trainer Arnina Kashtan talks about what she calls "witnessing humanity," touching on the gift of presence, empathy vs. identification and staying present in the face of intensity.