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Trainer Tip: When we sympathize, we relate an aspect of someone’s story to ourselves. When we empathize, we reflect the feelings and needs of the other. Empathy helps people connect more deeply to their own and another’s pain, and helps resolve issues with clarity and ease. Notice when you're giving someone sympathy rather than empathy.

Trainer Tip: On a scale of 1 to 10, how is your emotional bank account? If it’s lower than you like, consider what you can do right now to bring it closer to balance. Everyone in your life, and most especially you, will benefit from this. Even 15 mins of empathy may nourish you with accompaniment and perspective, even when the issues or circumstances in your life are the same.

Trainer Tip: Sometimes I wish others would make it easy for me to live my values. If other people would just do their part, I wouldn’t have to work so hard at doing mine. Can you relate? However, if I support peace in the world, this means I act peacefully because it’s important to me, not because it’s important to others. Identify your most important value today. Then live it. Notice how healing this can feel even just after one day.

Trainer Tip: Whether there is the potential of physical or emotional violence, listening deeply to the underlying needs of the people in conflict can be swift, direct, and healing. Look for opportunities to defuse conflicts by reflecting the feelings and needs of the other person.

Deepen your connection to life, nurture inner healing, and live more compassionately.

When a person of color (A.K.A. a person from the Global Majority, or GM) tells a marginalization story that triggers a defensive response from a white participant in a group, to foster awareness and healing, leaders can address the white person's distress with empathy, highlighting the common dynamic of prioritizing white pain. From there, leaders can offer GM participants opportunity to share their experience and make requests of the group.

Honor the wisdom in your BIG emotions as you are guided through anger, fear, and shame with NVC.

For many, spending time with relatives over the holidays may be challenging. In addition to the love and care we may feel, family gatherings can bring up old hurts or expose painful differences. How many family meals have been marred by tense silence or devolved into harsh argument?

Trainer Tip: When we love a child there's a contribution we can provide in helping them go their own way successfully, in big ways and small.